FAQs about Olive and the Larder

Herb Sprig Illustration Olive and the Larder

Is Olive and the Larder a kid’s book? For what ages?

Yes! While we call it an all-ages storybook, it’s perfect to read to toddlers, or for children from 6-7 years old to read by themselves. We hope it becomes one of those books that children remember with fondness as they grow older.

Herb Sprig Illustration Olive and the Larder

Why is it called an ‘all-ages storybook’?

We hope to encourage more grown-ups (even those without kids in their lives) to embrace the joy of beautiful storybooks. The gorgeous illustrations and simple heartwarming tale offer an uplifting retreat that anyone can enjoy.

Herb Sprig Illustration Olive and the LarderIs it really made in Australia?

It sure is. Conceived and written in Sydney, illustrated in Newcastle, printed in Perth, then hand-finished back in Sydney. It is truly an artisanal, limited-edition product, unlike the many mass-produced storybooks in the marketplace.

Herb Sprig Illustration Olive and the LarderWho made the book?

Bianca Tzatzagos is the author. She is a copywriter and former magazine journalist based in Sydney, Australia. This is her first book. The beautiful watercolour illustrations are by Inga Campbell. The book is printed and bound in Australia by Scott Print.

Herb Sprig Illustration Olive and the LarderWill there be more books in the series?

That’s still to be decided, but with any luck yes! Be sure to follow @oliveandthelarder on Instagram to keep in touch with Olive and encourage her future adventures. 

Herb Sprig Illustration Olive and the LarderDo you ship worldwide?

Yes! All prices are in Australian dollars. To view pricing in a different currency, use our currency converter at the very bottom of the page. 

If your address is outside Australia, it’s possible your order might incur a customs or import duty charge. We do not have any control over these charges and cannot advise when they might be applicable or how much they might be. It is best to check with the customs office in your country.

Herb Sprig Illustration Olive and the LarderWhat does delivery cost?

For all Australian orders over $100, you'll receive FREE standard delivery. To be eligible, you'll only need to order 2 books and a greeting card!

For all other orders, we offer $10 flat-rate shipping via Australia Post Prepaid Parcel Post Satchels. 

Express Post is also available for an additional fee.

For some Australian orders, you may see a delivery option at checkout for Sendle that is cheaper than Australia Post. (That's because Sendle calculates delivery based on weight of your parcel and delivery location.) Feel free to choose this option unless you are using an Australia Post PO Box or Parcel Locker. 

For international orders, in order to pass on the lowest shipping charge possible, we ship via Sendle. Your final shipping charge is based on the weight of your order and your exact delivery location.

You’ll be able to see your exact shipping charge at checkout after you have added all your products to cart and entered your address details.

If you’re using PayPal Express to check out, you’ll see the shipping charge added in the next step after you return to checkout from the PayPal page. 

Herb Sprig Illustration Olive and the Larder

How long will my delivery take to arrive?

Given the worldwide delays due to COVID-19, we currently cannot guarantee delivery times. We are guided by the information provided by our shipping partners, and you'll receive delivery updates and/or tracking information via email. We do our best to ship all orders within 24 hours of receiving them. 

If you order is particularly urgent, please get in touch and we'll do our best to help.

Herb Sprig Illustration Olive and the LarderCan you send to Australian PO Boxes?

Yes! Be sure to select an Australia Post delivery option at checkout (not Sendle).

Herb Sprig Illustration Olive and the LarderDo you wholesale?

Yes, a small number of beautiful shops already carry our products. If you are interested in being one of them, please get in touch.

Herb Sprig Illustration Olive and the LarderWhat payment methods do you accept?

We take Visa and Mastercard through our secure payment portal, Shopify Payments, as well as Paypal. If you’d like to place an order but cannot pay via one of these methods, please contact us by email first and we’ll do our best to accommodate you.

Herb Sprig Illustration Olive and the LarderDo you accept returns or exchanges?

No, unfortunately we cannot accept change-of-mind returns or exchanges, so please choose carefully. Of course, in the unlikely event you’ve received a faulty product, please do get in touch.

Herb Sprig Illustration Olive and the LarderWhat if I make a mistake on my order and want to change it?

Unfortunately, once your order is placed, we cannot change it. This is because we pay for your shipping immediately after your order is placed. Please take care to check your order and your address details before submitting.